We have now restored the reporting functionality for impacted clients on all historic data up to 22.30 yesterday evening and our team are working to restore access to 'live' data (after 22:30 to present).
Clients on system 1 through to 10, system G and system I are not impacted by this issue nor is any other functionality in Meddbase impacted for any clients. Please contact our support team if you have any further queries.
Posted Jul 18, 2024 - 10:31 BST
Investigating
We are aware Reports are not working for some of our customers and we are investigating.
Posted Jul 18, 2024 - 08:46 BST
This incident affected: UK Environments (Non-Critical Services).