meddbase status

All Systems Operational

About This Site

Thank you for visiting the Meddbase Status Page. In the event of any system interruptions or incidents, this page will give you a single accessible communication channel where you can keep track of any action we are taking and follow our updates in real time.

Regular scheduled maintenance windows for Meddbase:

Excluding hotfixes, our maintenance windows are as follows:

UK & Europe: Mondays and Wednesdays after 22:30 BST/GMT.
Canada: Tuesdays and Thursdays after 09:00 GMT (03:00 CST) and after 09:00 BST (02:00 CST).
Australia: Tuesdays and Thursdays after 13:30 GMT (22:30 AET) and after 13:30 BST (23:30 AET).

UK Environment Operational
Application Access Operational
Critical Services Operational
Non-Critical Services Operational
AUS Environment Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
CA Environment Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
EU Environment Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
US Environment Operational
90 days ago
100.0 % uptime
Today
US Environment Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 24, 2026

No incidents reported today.

Jul 23, 2026
Completed - The scheduled maintenance has been completed.
Jul 23, 02:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 22:30 BST
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jul 22, 12:12 BST
Jul 22, 2026
Jul 21, 2026
Completed - The scheduled maintenance has been completed.
Jul 21, 14:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 13:30 BST
Scheduled - The main Meddbase application will not be available for our Australian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jul 20, 14:12 BST
Completed - The scheduled maintenance has been completed.
Jul 21, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 09:00 BST
Scheduled - The main Meddbase application will not be available for our Canadian & US customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jul 20, 14:11 BST
Jul 20, 2026
Completed - The scheduled maintenance has been completed.
Jul 20, 23:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 22:30 BST
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jul 20, 14:11 BST
Resolved - Service performance has returned to normal, and the issue is now resolved.
Jul 20, 15:58 BST
Monitoring - We identified a database query issue that was impacting performance and have successfully resolved it. We are now seeing improved performance and continue to monitor the environment.
Jul 20, 15:52 BST
Investigating - We are aware of the issue currently affecting the pathway functionality and are actively investigating.
Jul 20, 15:41 BST
Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026
Completed - The scheduled maintenance has been completed.
Jul 16, 14:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 13:30 BST
Scheduled - The main Meddbase application will not be available for our Australian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jul 15, 22:20 BST
Completed - The scheduled maintenance has been completed.
Jul 16, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 09:00 BST
Scheduled - The main Meddbase application will not be available for our Canadian & US customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jul 15, 22:19 BST
Jul 15, 2026
Completed - The scheduled maintenance has been completed.
Jul 15, 23:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 22:30 BST
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jul 15, 17:40 BST
Jul 14, 2026
Completed - The scheduled maintenance has been completed.
Jul 14, 23:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 22:30 BST
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jul 14, 17:50 BST
Completed - The scheduled maintenance has been completed.
Jul 14, 14:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 13:30 BST
Scheduled - The main Meddbase application will not be available for our Australian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jul 13, 19:24 BST
Completed - The scheduled maintenance has been completed.
Jul 14, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 09:00 BST
Scheduled - The main Meddbase application will not be available for our Canadian & US customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jul 13, 16:41 BST
Jul 13, 2026
Completed - The scheduled maintenance has been completed.
Jul 13, 23:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 22:30 BST
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jul 13, 16:40 BST
Jul 12, 2026
Completed - The scheduled maintenance has been completed.
Jul 12, 23:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 22:30 BST
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jul 12, 12:42 BST
Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.