All Systems Operational

About This Site

Thank you for visiting the Meddbase Status Page. In the event of any system interruptions or incidents, this page will give you a single accessible communication channel where you can keep track of any action we are taking and follow our updates in real time.

Regular scheduled maintenance windows for Meddbase:
For updates on the latest Meddbase releases, please visit our ongoing release notes page.
Excluding hotfixes, our maintenance windows are as follows:

UK & Europe: Mondays and Wednesdays after 22:30 BST/GMT.
Canada: Tuesdays and Thursdays after 09:00 GMT (03:00 CST) and after 09:00 BST (02:00 CST).
Australia: Tuesdays and Thursdays after 13:30 GMT (22:30 AET) and after 13:30 BST (23:30 AET).

UK Environment Operational
Application Access Operational
Critical Services Operational
Non-Critical Services Operational
AUS Environment Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
CA Environment Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
EU Environment Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
US Environment Operational
Application Access Operational
Non-Critical Services Operational
Critcal Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 22, 2026

SMS Delivery Affecting O2 Network Users
Resolved - We have been informed by our telecommunications provider that the issue has now been resolved and that inbound and outbound SMS traffic is now flowing.
Oct 22, 17:01 BST
Identified - We have been informed by our telecommunications provider that they are experiencing an issue affecting inbound and outbound SMS traffic (mobile-originated and mobile-terminated messages) on the O2 network.

Our provider is actively investigating with O2. Current indications are that the issue is limited to devices on the O2 mobile network, and they are working to confirm this.

We will share further updates as soon as we receive them.
Oct 22, 16:47 BST
Status Update: Aus Maintenance
Completed - The scheduled maintenance has been completed.
Oct 22, 14:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 13:30 BST
Scheduled - The main Meddbase application will not be available for our Australian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Oct 21, 18:32 BST
Status Update: CA + US Maintenance
Completed - The scheduled maintenance has been completed.
Oct 22, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 09:00 BST
Scheduled - The main Meddbase application will not be available for our Canadian & US customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Oct 21, 18:31 BST

Oct 21, 2026

Status Update: UK + EU Maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 23:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 22:30 BST
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Oct 21, 18:31 BST

Oct 20, 2026

Status Update: Aus Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 14:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 13:30 BST
Scheduled - The main Meddbase application will not be available for our Australian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Oct 19, 20:20 BST
Status Update: CA + US Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 09:00 BST
Scheduled - The main Meddbase application will not be available for our Canadian & US customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Oct 19, 20:20 BST

Oct 19, 2026

Status Update: UK + EU Maintenance
Completed - The scheduled maintenance has been completed.
Oct 19, 23:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 22:30 BST
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Oct 19, 20:20 BST

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

Status Update: Aus Maintenance
Completed - The scheduled maintenance has been completed.
Oct 13, 14:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 13:30 BST
Scheduled - The main Meddbase application will not be available for our Australian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Oct 12, 22:18 BST
Status Update: CA + US Maintenance
Completed - The scheduled maintenance has been completed.
Oct 13, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 09:00 BST
Scheduled - The main Meddbase application will not be available for our Canadian & US customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Oct 12, 22:17 BST

Oct 12, 2026

Status Update: UK + EU Maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 23:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 22:30 BST
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Oct 12, 22:17 BST

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Status Update: UK + EU Maintenance
Completed - The scheduled maintenance has been completed.
Oct 8, 00:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 22:30 BST
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Oct 7, 13:50 BST
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