meddbase status

All Systems Operational

About This Site

Thank you for visiting the Meddbase Status Page. In the event of any system interruptions or incidents, this page will give you a single accessible communication channel where you can keep track of any action we are taking and follow our updates in real time.

Regular scheduled maintenance windows for Meddbase:

Excluding hotfixes, our maintenance windows are as follows:

UK & Europe: Mondays and Wednesdays after 22:30 BST/GMT.
Canada: Tuesdays and Thursdays after 09:00 GMT (03:00 CST) and after 09:00 BST (02:00 CST).
Australia: Tuesdays and Thursdays after 13:30 GMT (22:30 AET) and after 13:30 BST (23:30 AET).

Uptime over the past 90 days. View historical uptime.
UK Environment Operational
Application Access Operational
Critical Services Operational
Non-Critical Services Operational
AUS Environment Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
CA Environment Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
EU Environment Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
US Environment Operational
90 days ago
100.0 % uptime
Today
US Environment Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 14, 2026

No incidents reported today.

Feb 13, 2026

No incidents reported.

Feb 12, 2026
Status Update: Aus Maintenance
Completed - The scheduled maintenance has been completed.
Feb 12, 15:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 13:30 GMT
Scheduled - The main Meddbase application will not be available for our Australian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Feb 11, 16:23 GMT
Issues with Postcode look up feature
Resolved - This issue has now been resolved, if you had turned on 'Fuzzy Search' and wish to return to the original postcode lookup experience, you can do so by simply turning off the 'Fuzzy Search' option in your chambers.

For guidance on this process, please refer to the 'Address Lookup - Fuzzy Search' article.

We appreciate your patience and understanding during this transition and apologise for any inconvenience caused.
Feb 12, 12:27 GMT
Identified - We are aware of an issue affecting our 'Postcode Search' feature impacting the ability to perform postcode look ups, within address fields.

If you are experiencing issues with postcode look up functionality this morning, please follow the guidance in the article below to utilise an alternate search, 'Fuzzy Search', which will replicate most functionality.

Please click or paste this link into a new browser tab: https://userdocs.cority.com/articles/#!meddbase-help-center/25268545828637-address-lookup-fuzzy-search/

Or search 'Address Lookup - Fuzzy Search' on the Cority Community Page.

We apologise for any inconvenience caused by this.
Feb 11, 09:12 GMT
Status Update: CA + US Maintenance
Completed - The scheduled maintenance has been completed.
Feb 12, 10:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 09:00 GMT
Scheduled - The main Meddbase application will not be available for our Canadian & US customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Feb 11, 16:23 GMT
Status Update: UK + EU Maintenance
Completed - The scheduled maintenance has been completed.
Feb 12, 00:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 22:30 GMT
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Feb 11, 16:22 GMT
Feb 11, 2026
Feb 10, 2026
Status Update: Aus Maintenance
Completed - The scheduled maintenance has been completed.
Feb 10, 15:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 13:30 GMT
Scheduled - The main Meddbase application will not be available for our Australian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Feb 9, 15:47 GMT
Status Update: CA + US Maintenance
Completed - The scheduled maintenance has been completed.
Feb 10, 11:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 09:00 GMT
Scheduled - The main Meddbase application will not be available for our Canadian & US customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Feb 9, 15:46 GMT
Status Update: UK + EU Maintenance
Completed - The scheduled maintenance has been completed.
Feb 10, 00:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 22:30 GMT
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Feb 9, 15:46 GMT
Feb 9, 2026
Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
Issues with Postcode look up feature
Resolved - This incident has been resolved.
Feb 6, 15:20 GMT
Update - We are pleased to inform you that we have secured a new supplier for our 'Postcode Search' service, fully restoring the original postcode lookup functionality within address fields. This update will be included in our standard release cycle on Monday (9/2/26).

Clients who wish to return to the original postcode lookup experience can do so by simply turning off the 'Fuzzy Search' option in their chambers on Tuesday morning (10/2/26). For guidance on this process, please refer to the 'Address Lookup - Fuzzy Search' article.

We appreciate your patience and understanding during this transition and apologise for any inconvenience caused.
Feb 6, 15:20 GMT
Monitoring - We have been made aware that our 'Postcode Search' supplier ceased commercial operations effective immediately, this has impacted our systems ability to perform postcode look ups, within address fields.

If you are experiencing issues with postcode look up functionality this morning, please follow the guidance in the article below to utilise an alternate search, 'Fuzzy Search', which will replicate most functionality.

Please paste this link into a new browser tab: https://userdocs.cority.com/articles/#!meddbase-help-center/25268545828637-address-lookup-fuzzy-search/

Or search 'Address Lookup - Fuzzy Search' into the Cority Community Page.

We apologise for any inconvenience caused by this.
Feb 5, 09:57 GMT
Feb 5, 2026
Feb 4, 2026

No incidents reported.

Feb 3, 2026
Status Update: Aus Maintenance
Completed - The scheduled maintenance has been completed.
Feb 3, 15:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 13:30 GMT
Scheduled - The main Meddbase application will not be available for our Australian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Feb 2, 18:22 GMT
Status Update: CA + US Maintenance
Completed - The scheduled maintenance has been completed.
Feb 3, 11:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 09:00 GMT
Scheduled - The main Meddbase application will not be available for our Canadian & US customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Feb 2, 18:22 GMT
Status Update: UK + EU Maintenance
Completed - The scheduled maintenance has been completed.
Feb 3, 00:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 22:30 GMT
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Feb 2, 18:21 GMT
Feb 2, 2026
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

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