All Systems Operational

About This Site

Thank you for visiting the Meddbase Status Page. In the event of any system interruptions or incidents, this page will give you a single accessible communication channel where you can keep track of any action we are taking and follow our updates in real time.

Regular scheduled maintenance windows for Meddbase:
For updates on the latest Meddbase releases, please visit our ongoing release notes page.
Excluding hotfixes, our maintenance windows are as follows:

UK & Europe: Mondays and Wednesdays after 22:30 BST/GMT.
Canada: Tuesdays and Thursdays after 09:00 GMT (03:00 CST) and after 09:00 BST (02:00 CST).
Australia: Tuesdays and Thursdays after 13:30 GMT (22:30 AET) and after 13:30 BST (23:30 AET).

UK Environment Operational
Application Access Operational
Critical Services Operational
Non-Critical Services Operational
AUS Environment Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
CA Environment Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
EU Environment Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
US Environment Operational
Application Access Operational
Non-Critical Services Operational
Critcal Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 10, 2026

No incidents reported today.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Completed - The scheduled maintenance has been completed.
Oct 8, 00:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 22:30 BST
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Oct 7, 13:50 BST

Oct 7, 2026

Oct 6, 2026

Completed - The scheduled maintenance has been completed.
Oct 6, 14:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 13:30 BST
Scheduled - The main Meddbase application will not be available for our Australian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Oct 5, 18:34 BST
Completed - The scheduled maintenance has been completed.
Oct 6, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 09:00 BST
Scheduled - The main Meddbase application will not be available for our Canadian & US customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Oct 5, 18:33 BST

Oct 5, 2026

Completed - The scheduled maintenance has been completed.
Oct 5, 23:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 22:30 BST
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Oct 5, 18:31 BST

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Completed - The scheduled maintenance has been completed.
Oct 1, 14:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 13:30 BST
Scheduled - The main Meddbase application will not be available for our Australian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Sep 30, 23:51 BST
Completed - The scheduled maintenance has been completed.
Oct 1, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 09:00 BST
Scheduled - The main Meddbase application will not be available for our Canadian & US customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Sep 30, 17:24 BST
Completed - The scheduled maintenance has been completed.
Oct 1, 02:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 22:30 BST
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Sep 30, 17:19 BST

Sep 30, 2026

Sep 29, 2026

Completed - The scheduled maintenance has been completed.
Sep 29, 14:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 13:30 BST
Scheduled - The main Meddbase application will not be available for our Australian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Sep 28, 19:09 BST
Completed - The scheduled maintenance has been completed.
Sep 29, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 09:00 BST
Scheduled - The main Meddbase application will not be available for our Canadian & US customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Sep 28, 19:09 BST

Sep 28, 2026

Completed - The scheduled maintenance has been completed.
Sep 28, 23:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 22:30 BST
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Sep 28, 19:08 BST
Resolved - This incident has been resolved.
Sep 28, 23:01 BST
Update - We are continuing to investigate this issue.
Sep 24, 09:27 BST
Investigating - We are currently investigating an issue with intermittent delays when manual emails are sent when using the default SMTP settings.
Sep 23, 09:14 BST

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.