meddbase status

All Systems Operational

About This Site

Thank you for visiting the Meddbase Status Page. In the event of any system interruptions or incidents, this page will give you a single accessible communication channel where you can keep track of any action we are taking and follow our updates in real time.

Regular scheduled maintenance windows for Meddbase:

Excluding hotfixes, our maintenance windows are as follows:

UK & Europe: Mondays and Wednesdays after 22:30 BST/GMT.
Canada: Tuesdays and Thursdays after 09:00 GMT (03:00 CST) and after 09:00 BST (02:00 CST).
Australia: Tuesdays and Thursdays after 13:30 GMT (22:30 AET) and after 13:30 BST (23:30 AET).

UK Environments Operational
Application Access Operational
Critical Services Operational
Non-Critical Services Operational
AUS Environment Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
CA Environments Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
EU Environments Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 12, 2025

No incidents reported today.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025
Status Update: Aus Maintenance
Completed - The scheduled maintenance has been completed.
Jul 8, 15:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 13:30 BST
Scheduled - The main Meddbase application will not be available for our Australian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jul 7, 12:48 BST
Status Update: CA Maintenance
Completed - The scheduled maintenance has been completed.
Jul 8, 11:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 09:00 BST
Scheduled - The main Meddbase application will not be available for our Canadian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jul 7, 12:47 BST
Status Update: UK + EU Maintenance
Completed - The scheduled maintenance has been completed.
Jul 8, 00:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 22:30 BST
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jul 7, 12:47 BST
Jul 7, 2025
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
Document Upload Failure
Resolved - We identified an IO performance issue with our document storage platform, which has now been rectified, and full functionality has been restored. The incident is now considered resolved, but we will continue to monitor the system to ensure ongoing stability.
Jul 2, 18:08 BST
Investigating - We are aware of an issue affecting the ability of some customers to upload documents. This is being treated as a high priority incident and we are actively investigating.
Jul 2, 17:20 BST
Jul 1, 2025
Status Update: Aus Maintenance
Completed - The scheduled maintenance has been completed.
Jul 1, 15:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 13:30 BST
Scheduled - The main Meddbase application will not be available for our Australian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jun 30, 11:53 BST
Status Update: CA Maintenance
Completed - The scheduled maintenance has been completed.
Jul 1, 11:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 09:00 BST
Scheduled - The main Meddbase application will not be available for our Canadian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jun 30, 11:53 BST
Status Update: UK + EU Maintenance
Completed - The scheduled maintenance has been completed.
Jul 1, 00:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 22:30 BST
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jun 30, 11:52 BST
Jun 30, 2025
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

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