All Systems Operational

About This Site

Thank you for visiting the Meddbase Status Page. In the event of any system interruptions or incidents, this page will give you a single accessible communication channel where you can keep track of any action we are taking and follow our updates in real time.

Regular scheduled maintenance windows for Meddbase:
For updates on the latest Meddbase releases, please visit our ongoing release notes page.
Excluding hotfixes, our maintenance windows are as follows:

UK & Europe: Mondays and Wednesdays after 22:30 BST/GMT.
Canada: Tuesdays and Thursdays after 09:00 GMT (03:00 CST) and after 09:00 BST (02:00 CST).
Australia: Tuesdays and Thursdays after 13:30 GMT (22:30 AET) and after 13:30 BST (23:30 AET).

UK Environment Operational
Application Access Operational
Critical Services Operational
Non-Critical Services Operational
AUS Environment Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
CA Environment Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
EU Environment Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
US Environment Operational
Application Access Operational
Non-Critical Services Operational
Critcal Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 7, 2026

No incidents reported today.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Status Update: Aus Maintenance
Completed - The scheduled maintenance has been completed.
Sep 3, 14:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 13:30 BST
Scheduled - The main Meddbase application will not be available for our Australian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Sep 2, 18:06 BST
Status Update: CA + US Maintenance
Completed - The scheduled maintenance has been completed.
Sep 3, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 09:00 BST
Scheduled - The main Meddbase application will not be available for our Canadian & US customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Sep 2, 18:05 BST

Sep 2, 2026

Status Update: UK + EU Maintenance
Completed - The scheduled maintenance has been completed.
Sep 2, 23:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 22:30 BST
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Sep 2, 18:03 BST
Status Update: Aus Maintenance
Completed - The scheduled maintenance has been completed.
Sep 2, 14:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 13:30 BST
Scheduled - The main Meddbase application will not be available for our Australian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Sep 1, 18:24 BST
Status Update: CA + US Maintenance
Completed - The scheduled maintenance has been completed.
Sep 2, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 09:00 BST
Scheduled - The main Meddbase application will not be available for our Canadian & US customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Sep 1, 18:22 BST

Sep 1, 2026

Status Update: UK + EU Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 23:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 22:30 BST
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Sep 1, 18:21 BST

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Status Update: Aus Maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 14:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 13:30 BST
Scheduled - The main Meddbase application will not be available for our Australian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Aug 26, 19:15 BST
Status Update: CA + US Maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 09:00 BST
Scheduled - The main Meddbase application will not be available for our Canadian & US customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Aug 26, 19:15 BST

Aug 26, 2026

Status Update: UK + EU Maintenance
Completed - The scheduled maintenance has been completed.
Aug 26, 23:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 22:30 BST
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Aug 26, 19:14 BST
OAuth manual emails
Resolved - This incident has been resolved.
Aug 26, 22:50 BST
Monitoring - We've identified an issue affecting the new unified email configuration (SMTP/OAuth). We've temporarily disabled the feature while we investigate and will update this page once it's resolved. Existing email functionality (including OAuth SMTP for automated emails) is unaffected.
Aug 25, 13:21 BST

Aug 25, 2026

Status Update: Aus Maintenance
Completed - The scheduled maintenance has been completed.
Aug 25, 14:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 13:30 BST
Scheduled - The main Meddbase application will not be available for our Australian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Aug 24, 18:51 BST
Status Update: CA + US Maintenance
Completed - The scheduled maintenance has been completed.
Aug 25, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 09:00 BST
Scheduled - The main Meddbase application will not be available for our Canadian & US customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Aug 24, 18:51 BST

Aug 24, 2026

Status Update: UK + EU Maintenance
Completed - The scheduled maintenance has been completed.
Aug 24, 23:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 22:30 BST
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Aug 24, 18:50 BST
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