meddbase status
All Systems Operational

About This Site

Thank you for visiting the Meddbase Status Page. In the event of any system interruptions or incidents, this page will give you a single accessible communication channel where you can keep track of any action we are taking and follow our updates in real time.

Regular scheduled maintenance windows for Meddbase:

Excluding hotfixes, our maintenance windows are as follows:

UK & Europe: Mondays and Wednesdays after 22:30 BST/GMT.
USA & Canada: Tuesdays and Thursdays after 09:00 GMT (03:00 CST) and after 09:00 BST (02:00 CST).

UK Environments Operational
Application Access Operational
Critical Services Operational
Non-Critical Services Operational
EU Environments Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
CA Environments Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
US Environments Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 22, 2024

No incidents reported today.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024
Resolved - This incident has been resolved.
Jul 18, 23:10 BST
Update - We have now restored the reporting functionality for impacted clients on all historic data up to 22.30 yesterday evening and our team are working to restore access to 'live' data (after 22:30 to present).

Clients on system 1 through to 10, system G and system I are not impacted by this issue nor is any other functionality in Meddbase impacted for any clients. Please contact our support team if you have any further queries.

Jul 18, 10:31 BST
Investigating - We are aware Reports are not working for some of our customers and we are investigating.
Jul 18, 08:46 BST
Completed - The scheduled maintenance has been completed.
Jul 18, 02:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 22:30 BST
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jul 17, 16:03 BST
Jul 17, 2024
Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024
Completed - The scheduled maintenance has been completed.
Jul 9, 00:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 22:30 BST
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jul 8, 17:53 BST
Jul 8, 2024