meddbase Status

meddbase status

All Systems Operational

About This Site

Thank you for visiting the Meddbase Status Page. In the event of any system interruptions or incidents, this page will give you a single accessible communication channel where you can keep track of any action we are taking and follow our updates in real time.

Regular scheduled maintenance windows for Meddbase:

Excluding hotfixes, our maintenance windows are as follows:

UK & Europe: Mondays and Wednesdays after 22:30 BST/GMT.
USA & Canada: Tuesdays and Thursdays after 09:00 GMT (03:00 CST) and after 09:00 BST (02:00 CST).

UK Environments Operational

Application Access Operational

Critical Services Operational

Non-Critical Services Operational

EU Environments Operational

Application Access Operational

Critcal Services Operational

Non-Critical Services Operational

CA Environments Operational

Application Access Operational

Critcal Services Operational

Non-Critical Services Operational

US Environments Operational

Application Access Operational

Critcal Services Operational

Non-Critical Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 9, 2023

No incidents reported today.

Dec 8, 2023

No incidents reported.

Dec 7, 2023

No incidents reported.

Dec 6, 2023

Meddbase UK Status Update: Issue

Resolved - This incident has been resolved.
Dec 6, 22:49 GMT

Update - We have tracked down the cause and are making changes to rectify it.

Please use Firefox Browser as a temporary workaround as the issue has been isolated to Google Chrome and Mircosoft Edge.

Thank you for your patience while we resolve this
Dec 6, 13:31 GMT

Identified - We are aware of an ongoing issue affecting the signing and dispensing of E-Prescriptions. This is being investigated by our engineers.

An update will be provided as soon as one becomes available.

We apologise for any inconvenience.
Dec 5, 17:44 GMT

Dec 5, 2023

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

Status Update: UK + EU Maintenance

Completed - The scheduled maintenance has been completed.
Dec 2, 00:32 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 22:30 GMT

Scheduled - The Meddbase application will not be available to our UK and EU users during the times stated. This is due to the deployment of urgent maintenance to resolve an incident impacting some users over the last 2 days. We apologise for any inconvenience caused during the time.
Dec 1, 18:46 GMT

Dec 1, 2023

Nov 30, 2023

Status Update: UK + EU Maintenance

Completed - The scheduled maintenance has been completed.
Nov 30, 00:30 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 22:30 GMT

Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Nov 28, 19:52 GMT

Nov 29, 2023

Nov 28, 2023

Status Update: CA + US Maintenance

Completed - The scheduled maintenance has been completed.
Nov 28, 12:01 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 09:00 GMT

Scheduled - The main Meddbase application will not be available for our Canadian and American customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Nov 27, 10:52 GMT

Status Update: UK + EU Maintenance

Completed - The scheduled maintenance has been completed.
Nov 28, 01:31 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 22:30 GMT

Nov 27, 2023

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.