meddbase status

All Systems Operational

About This Site

Thank you for visiting the Meddbase Status Page. In the event of any system interruptions or incidents, this page will give you a single accessible communication channel where you can keep track of any action we are taking and follow our updates in real time.

Regular scheduled maintenance windows for Meddbase:

Excluding hotfixes, our maintenance windows are as follows:

UK & Europe: Mondays and Wednesdays after 22:30 BST/GMT.
Canada: Tuesdays and Thursdays after 09:00 GMT (03:00 CST) and after 09:00 BST (02:00 CST).
Australia: Tuesdays and Thursdays after 13:30 GMT (22:30 AET) and after 13:30 BST (23:30 AET).

UK Environments Operational
Application Access Operational
Critical Services Operational
Non-Critical Services Operational
AUS Environment Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
CA Environments Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
EU Environments Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 4, 2025

No incidents reported today.

Apr 3, 2025

No incidents reported.

Apr 2, 2025

No incidents reported.

Apr 1, 2025
Status Update: Aus Maintenance
Completed - The scheduled maintenance has been completed.
Apr 1, 15:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 13:30 BST
Scheduled - The main Meddbase application will not be available for our Australian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Mar 31, 18:56 BST
Application Access Down for EU Environments
Resolved - We now have confirmation that application access for EU environments has been restored.

The server failure was caused by a Microsoft Azure outage for Northern Europe, which has now been resolved.
Apr 1, 11:06 BST
Identified - We have identified the issue as a failure of a server which has lost connection to its internal storage. Our team is actively exploring workarounds and coordinating with Azure Support to understand the cause of the issue.
Apr 1, 10:48 BST
Investigating - We are aware of an issue currently affecting clients' ability to access the main Meddbase application on our EU servers. This is currently being investigated as a top priority.
Apr 1, 09:58 BST
Status Update: CA Maintenance
Completed - The scheduled maintenance has been completed.
Apr 1, 11:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 09:00 BST
Scheduled - The main Meddbase application will not be available for our Canadian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Mar 31, 18:56 BST
Status Update: UK + EU Maintenance
Completed - The scheduled maintenance has been completed.
Apr 1, 00:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:30 BST
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Mar 31, 18:55 BST
Mar 31, 2025
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Meddbase EU: Unable to login
Resolved - The issue only affected one client on EU.
Mar 27, 08:23 GMT
Investigating - We are aware of an issue where our EU customers are unable to login to meddbase.

This is currently being investigated.
Mar 27, 07:59 GMT
Status Update: UK + EU Maintenance
Completed - The scheduled maintenance has been completed.
Mar 27, 02:56 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 22:56 GMT
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Mar 26, 22:55 GMT
Mar 26, 2025
Mar 25, 2025
Status Update: UK + EU Maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 23:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 22:30 GMT
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Mar 25, 19:53 GMT
Status Update: Aus Maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 15:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 13:30 GMT
Scheduled - The main Meddbase application will not be available for our Australian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Mar 24, 14:02 GMT
Status Update: CA Maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 11:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 09:00 GMT
Scheduled - The main Meddbase application will not be available for our Canadian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Mar 24, 14:02 GMT
Status Update: UK + EU Maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 00:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 22:30 GMT
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Mar 24, 13:51 GMT
Mar 24, 2025
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

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