meddbase status
All Systems Operational

About This Site

Thank you for visiting the Meddbase Status Page. In the event of any system interruptions or incidents, this page will give you a single accessible communication channel where you can keep track of any action we are taking and follow our updates in real time.

Regular scheduled maintenance windows for Meddbase:

Excluding hotfixes, our maintenance windows are as follows:

UK & Europe: Mondays and Wednesdays after 22:30 BST/GMT.
USA & Canada: Tuesdays and Thursdays after 09:00 GMT (03:00 CST) and after 09:00 BST (02:00 CST).

UK Environments Operational
Application Access Operational
Critical Services Operational
Non-Critical Services Operational
EU Environments Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
CA Environments Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
US Environments Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 8, 2022

No incidents reported today.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022
Completed - The scheduled maintenance has been completed.
Jul 28, 11:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 09:00 BST
Scheduled - The main Meddbase application will not be available for our Canadian and American customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jul 27, 13:59 BST
Completed - The scheduled maintenance has been completed.
Jul 28, 00:31 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 22:30 BST
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jul 27, 13:58 BST
Jul 27, 2022
Jul 26, 2022
Completed - The scheduled maintenance has been completed.
Jul 26, 11:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 09:00 BST
Scheduled - The main Meddbase application will not be available for our Canadian and American customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jul 25, 14:21 BST
Completed - The scheduled maintenance has been completed.
Jul 26, 00:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 22:30 BST
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jul 25, 14:20 BST
Jul 25, 2022
Resolved - Email firewall configuration updated and usual email services restored.
Jul 25, 15:10 BST
Identified - We have identified an issue with our email firewall blocking nonthreats. This will result in some emails being sent to your Meddbase environment being blocked. We have identified the cause and are in the process of restoring this service. Please be assured that there is no security threat related to this degraded service.
Jul 25, 12:36 BST