meddbase status
All Systems Operational

About This Site

Thank you for visiting the Meddbase Status Page. In the event of any system interruptions or incidents, this page will give you a single accessible communication channel where you can keep track of any action we are taking and follow our updates in real time.

Regular scheduled maintenance windows for Meddbase:

Excluding hotfixes, our maintenance windows are as follows:

UK & Europe: Mondays and Wednesdays after 22:30 BST/GMT.
USA & Canada: Tuesdays and Thursdays after 09:00 GMT (03:00 CST) and after 09:00 BST (02:00 CST).

UK Environments Operational
Application Access Operational
Critical Services Operational
Non-Critical Services Operational
EU Environments Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
CA Environments Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
US Environments Operational
Application Access Operational
Critcal Services Operational
Non-Critical Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 4, 2024

No incidents reported today.

Mar 3, 2024

No incidents reported.

Mar 2, 2024

No incidents reported.

Mar 1, 2024

No incidents reported.

Feb 29, 2024
Completed - The scheduled maintenance has been completed.
Feb 29, 02:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 22:30 GMT
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Feb 28, 15:23 GMT
Feb 28, 2024
Completed - The scheduled maintenance has been completed.
Feb 28, 11:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 09:00 GMT
Scheduled - The main Meddbase application will not be available for our Canadian and American customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Feb 27, 17:48 GMT
Completed - The scheduled maintenance has been completed.
Feb 28, 00:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 22:30 GMT
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Feb 27, 17:47 GMT
Feb 27, 2024
Completed - The scheduled maintenance has been completed.
Feb 27, 12:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 09:00 GMT
Scheduled - The main Meddbase application will not be available for our Canadian and American customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Feb 26, 13:11 GMT
Completed - The scheduled maintenance has been completed.
Feb 27, 00:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 22:30 GMT
Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Feb 26, 13:11 GMT
Feb 26, 2024
Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024
Resolved - Our engineers were notified by our monitoring systems of performance issues at 10:05 AM,

This was soon identified as a large data transfer operation causing excessive bandwidth consumption within our data centre, affecting our internal operations, application access, and overall performance.

Once the cause was identified and stopped, our monitoring systems informed us that our available bandwidth had been restored allowing access to all UK based Meddbase environments.

We apologise for any inconvenience this may have caused and continue to monitor system stability.

Feb 20, 11:23 GMT
Monitoring - Access to all UK environments restored.

Our engineers are monitoring the performance across all systems.

Feb 20, 10:46 GMT
Identified - The cause has been identified as an underlying service on one of our backend servers.

This services was consuming most of the bandwidth within our data centre.

Restoring of access to the main Meddbase Application in progress

Feb 20, 10:35 GMT
Investigating - We are aware of performance and access related issues affecting all UK environments.

Our engineers are investigating and updates will be provided via out Status Page

Feb 20, 10:14 GMT
Feb 19, 2024

No incidents reported.