meddbase Status

meddbase status

All Systems Operational

About This Site

Thank you for visiting the Meddbase Status Page. In the event of any system interruptions or incidents, this page will give you a single accessible communication channel where you can keep track of any action we are taking and follow our updates in real time.

Regular scheduled maintenance windows for Meddbase:

Excluding hotfixes, our maintenance windows are as follows:

UK & Europe: Mondays and Wednesdays after 22:30 BST/GMT.
Canada: Tuesdays and Thursdays after 09:00 GMT (03:00 CST) and after 09:00 BST (02:00 CST).
Australia: Tuesdays and Thursdays after 13:30 GMT (22:30 AET) and after 13:30 BST (23:30 AET).

Uptime over the past 90 days. View historical uptime.

UK Environment Operational

Application Access Operational

Critical Services Operational

Non-Critical Services Operational

AUS Environment Operational

Application Access Operational

Critcal Services Operational

Non-Critical Services Operational

CA Environment Operational

Application Access Operational

Critcal Services Operational

Non-Critical Services Operational

EU Environment Operational

Application Access Operational

Critcal Services Operational

Non-Critical Services Operational

Application Access Operational

Critcal Services Operational

Non-Critical Services Operational

US Environment Operational

90 days ago

100.0 % uptime

Today

US Environment Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Status Update: CA + US Maintenance Jun `9`, `2026` `09:00`-`10:00` BST

The main Meddbase application will not be available for our Canadian & US customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Posted on Jun 08, 2026 - 18:21 BST

Status Update: Aus Maintenance Jun `9`, `2026` `13:30`-`14:30` BST

The main Meddbase application will not be available for our Australian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Posted on Jun 08, 2026 - 18:22 BST

Past Incidents

Jun 9, 2026

No incidents reported today.

Jun 8, 2026

Status Update: UK + EU Maintenance

Completed - The scheduled maintenance has been completed.
Jun 8, 23:30 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 22:30 BST

Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jun 8, 18:20 BST

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

SMS Delivery Issues

Resolved - We have received confirmation from our supplier that the issue has now been resolved. We are currently observing previously delayed SMS messages being successfully sent via our monitoring tools.

There is still a slight delay as the system processes the backlog; however, this is expected to clear shortly. We will continue to monitor the situation closely and provide any further updates if needed.
Jun 4, 17:37 BST

Update - We are continuing to work with our supplier to ascertain the root cause of the issue
Jun 4, 16:47 BST

Update - We are continuing to work on a fix for this issue.
Jun 4, 15:45 BST

Identified - We are aware of intermittent issues currently affecting SMS Delivery,

Our team is actively investigating the root cause with our supplier and working to restore service as quickly as possible.

We appreciate your patience and will provide further updates as soon as more information is available.
Jun 4, 15:41 BST

Jun 3, 2026

No incidents reported.

Jun 2, 2026

Status Update: Aus Maintenance

Completed - The scheduled maintenance has been completed.
Jun 2, 15:30 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 13:30 BST

Scheduled - The main Meddbase application will not be available for our Australian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jun 1, 13:37 BST

Status Update: CA + US Maintenance

Completed - The scheduled maintenance has been completed.
Jun 2, 11:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 09:00 BST

Scheduled - The main Meddbase application will not be available for our Canadian & US customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jun 1, 12:48 BST

Status Update: UK + EU Maintenance

Completed - The scheduled maintenance has been completed.
Jun 2, 00:30 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 22:30 BST

Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
Jun 1, 12:47 BST

Jun 1, 2026

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

Status Update: Aus Maintenance

Completed - The scheduled maintenance has been completed.
May 27, 15:30 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 13:30 BST

Scheduled - The main Meddbase application will not be available for our Australian customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
May 26, 08:41 BST

Status Update: CA + US Maintenance

Completed - The scheduled maintenance has been completed.
May 27, 11:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 09:00 BST

Scheduled - The main Meddbase application will not be available for our Canadian & US customers during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
May 26, 08:39 BST

Status Update: UK + EU Maintenance

Completed - The scheduled maintenance has been completed.
May 27, 00:30 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 22:30 BST

Scheduled - The main Meddbase application will not be available to our UK and EU users during the times stated. This is part of our regular weekly maintenance schedule. We apologise for any inconvenience caused during this time.
May 26, 08:44 BST

May 26, 2026