UK and EU Environments only. In order to resolve an issue with booking and changing the payer for services, we were required to complete an update to the system this morning that resulted in a brief period of disruption (approx. 5mins) in accessing the system. This update was completed just before 09:00 GMT. This was not a decision taken lightly but was one necessary to resolve the issue as quickly as possible and minimise disruption. Apologies for any inconvenience this caused.
Posted Nov 07, 2023 - 09:17 GMT
This incident affected: UK Environments (Application Access, Critical Services, Non-Critical Services) and EU Environments (Application Access, Critcal Services, Non-Critical Services).