Meddbase not receiving TDL Results

Incident Report for meddbase

Resolved

We can confirm that the issues is fully resolved.
Posted Dec 19, 2025 - 10:20 GMT

Monitoring

We have identified an issue impacting our results being received from TDL.

A hotfix has been implemented and deployed, and we are now observing results being processed. There was no downtime; however, some services may have experienced minor processing delays. All results from TDL, including any previously queued historic results, should now be processing as expected.

We will continue to monitor the situation, but we are confident that the issue has been resolved.
Posted Dec 19, 2025 - 09:44 GMT
This incident affected: Critcal Services.