Intermittent Manual Email Delays

Incident Report for meddbase

Resolved

This incident has been resolved.
Posted Sep 28, 2026 - 23:01 BST

Update

We are continuing to investigate this issue.
Posted Sep 24, 2026 - 09:27 BST

Investigating

We are currently investigating an issue with intermittent delays when manual emails are sent when using the default SMTP settings.
Posted Sep 23, 2026 - 09:14 BST
This incident affected: US Environment (Non-Critical Services), UK Environment (Non-Critical Services), EU Environment (Non-Critical Services), CA Environment (Non-Critical Services), and AUS Environment (Non-Critical Services).